Privacy Policy

When you open an account or use our services, we collect the following types of personal information:

• Identity data: Full name, date of birth, nationality, tax residency, and government-issued identification documents.
• Contact data: Email address, telephone number, and residential address.
• Financial data: Bank account details, transaction history, source of funds, income information, and credit data.
• Technical data: IP address, device identifiers, browser type, and usage analytics.
• Biometric data: Fingerprint or facial recognition data used for authentication, stored securely on your device.

We process your personal data for the following purposes:

• To open, maintain, and administer your bank accounts and financial products.
• To verify your identity in compliance with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations as required by Swiss law.
• To process transactions, payments, and international transfers you initiate.
• To detect, prevent, and investigate fraud and financial crime.
• To comply with tax reporting obligations under applicable international agreements, including the Common Reporting Standard (CRS) and FATCA where relevant.
• To communicate service updates, regulatory notices, and, where consented, marketing communications.
• To improve our products and services through anonymised analytics.

Our legal bases for processing include performance of a contract, legal obligation, legitimate interests, and your consent where applicable. We adhere to the Swiss Federal Act on Data Protection (FADP) and respect the privacy standards of all jurisdictions in which our clients reside.

We do not sell your personal data. Client confidentiality is a cornerstone of our service. We may share your information with:

• Regulatory bodies: The Swiss Financial Market Supervisory Authority, the Money Laundering Reporting Office (MROS), and tax authorities as required by law or international agreements.
• Service providers: Trusted third parties who assist in delivering our services (e.g., payment processors, identity verification providers), bound by strict data processing agreements and confidentiality obligations.
• Correspondent banks: Partner financial institutions involved in facilitating your international transactions.
• Law enforcement: When required by law, regulation, or a valid court order from a jurisdiction with proper authority.

All third parties are vetted and required to comply with Swiss data protection standards. Cross-border data transfers are conducted with appropriate safeguards in accordance with the FADP, including contractual protections and security measures to ensure your information remains confidential.

Depending on your jurisdiction of residence and applicable data protection laws, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your data where there is no compelling reason for continued processing, subject to regulatory retention requirements.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests or for direct marketing.
• Restriction: Request restriction of processing in certain circumstances.

To exercise your rights, contact our Data Protection Officer at dpo@straffnord.com. We will respond within 30 days.

We use cookies and similar technologies to provide, protect, and improve our services. Essential cookies are necessary for the operation of our platform and cannot be disabled.

Analytics and marketing cookies are only used with your consent. You can manage your cookie preferences at any time via our Cookie Policy page.

For detailed information about each cookie we use, please refer to our full Cookie Policy.

If you have questions about this Privacy Policy or how we handle your data, please contact us:

If you are unsatisfied with our handling of your data, you have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC) in Switzerland, or with the data protection authority in your country of residence.